Introduction

    Welcome to One Step Solution! This Privacy Policy outlines how we collect, use, and protect your personal and sensitive information when you use our services. By engaging with One Step Solution, you agree to the practices described in this policy.

    Types of Personal and Sensitive Data Collected

    We collect the following types of information to provide and improve our services:

    • Contact Information: Name, email address, and phone number.
    • Device Information: Device IDs, including Advertising ID and IMEI, for functionality enhancement and analytics.
    • Payment Information: Details required for processing transactions securely.
    • Location Data: GPS location and IP address, with your consent.
    • Uploaded Documents: Files and images for verification purposes (e.g., KYC).

    Consent

    We require explicit consent before collecting any sensitive data. Consent is sought through in-app notifications, checkboxes, or an “Accept” button to ensure clarity.

    How We Use Your Information

    Collected data is used for:

    • Service Provision: Account management, KYC verification, and facilitating transactions.
    • Personalization: Enhancing user experience by tailoring services.
    • Communication: Sending updates, notifications, and responding to queries.
    • Compliance: Meeting legal obligations and protecting our rights.

    Data Sharing

    We share data only in specific situations:

    • Service Providers: To process payments, conduct analytics, and offer customer support.
    • Legal Compliance: When required by law or to protect One Step Solution’s rights.
    • Business Transactions: During mergers, acquisitions, or sales of our business assets.

    Data Retention

    We retain your personal data as long as necessary for service delivery and compliance with legal obligations. Usage data is stored for shorter periods unless required for security or improvement purposes.

    User Rights

    You have the right to:

    • Access: Request a copy of your data.
    • Correction: Amend inaccurate or incomplete information.
    • Deletion: Request the removal of your data.
    • Objection: Opt out of certain data uses, like marketing.

    Data Security

    We implement robust security measures to safeguard your information from unauthorized access, alteration, or destruction. However, no online platform can guarantee absolute security.

    Children’s Privacy

    One Step Solution’s services are not directed at children under 13. We do not knowingly collect data from minors. If we become aware of such collection, we will delete the data immediately.

    Changes to This Privacy Policy

    We may update this policy periodically. Changes will be published on our website, and we encourage you to review it regularly.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, contact us at: